Case Studies

Richard Steel & Partners Ltd

Richard Steel and Partners

Richard Steel and Partners, the Family Owned Funeral Directors in Winchester chose MuchLoved primarily so that they could offer their families and the general public an appropriate and simple way to collect charitable donations by credit/debit cards.

Any of the Richard Steel & Partners team can create a Tribute site in memory of a loved one, it only takes a minute. This Tribute is then displayed clearly on the Remembrance Garden page within the Richard Steel & Partners website (which also helps to drive traffic to their own website). The website link is regularly shown in the newspaper announcements and on the service sheets to promote online giving, thus reducing the administration of charitable donations via cheque/cash.

The individual Tribute page can be personalised with photographs, and visiting donors can also leave a personal message for the family. Both of these aspects are much appreciated by the bereaved family.

After approximately 6 weeks, the Tribute page is updated with details of any 'offline' donations (cash or cheques), thereby showing the grand total received. The unique link and password to the Tribute is given to the family so they can keep it and, if they wish, develop it as a lasting tribute to their loved one. Only current Tributes remain in the Richard Steel & Partners Remembrance Garden.

The Family Owned Funeral Directors of Winchester

Richard Steel & Partners have been serving the community of central Hampshire through four generations of the Steel family since 1860.

We have found that MuchLoved is really appreciated by the families we serve, as it is not just an online giving site, but includes the ability to totally personalise the Tribute page. In addition, donors are directed to our own website which has further improved the awareness of our family company and the services we offer

Iain Steel, Richard Steel & Partners

Rosedale Funeral Home

Rosedale Funeral Home

Rosedale chose MuchLoved as they wanted to improve their bereavement after-care to clients and felt that MuchLoved would provide a significant level of support not just to their clients but also other family members and friends also affected by the loss.

As part of a Company web upgrade they branded the service to be an integral part of their new website, to help demonstrate that they look to make a positive difference to their clients at a time of great need and to help them cherish the memory of their loved ones.

A Family business where we focus on the needs of bereaved families

Rosedale Funeral Home was established in 2004 and has branches at Diss, Attleborough, Bungay, Wymondham and Halesworth. It is our belief that each funeral arrangement should be tailored to reflect the character of the person whose funeral you are arranging. We pride ourselves on our premises, personal service and attention to detail

We have been offering MuchLoved to our families now for many months and we are finding it has been really valued. Some families have invested a lot of time creating a really special site and have taken great comfort from the tributes that people have sent them.

Some of our funeral directors were reticent to offer the service at first, but we have received so many positive comments from the bereaved that they are all on board now! It only takes a minute to set up each site and we publish the web address in our death notices and on the service sheets, saving time and money through not having to handle the donations.

Anne Beckett-Allen, Company Director, Rosedale Funeral Home

If you would like to be sent an example branded page without any obligation or to arrange a short meeting to discuss your options, please contact us